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Payment methods
At Orfebrería Rodríguez we make different payment methods available to our clients to facilitate the purchase of religious goldsmith products in Colombia and abroad.

The available payment methods may vary depending on the type of order, the purchase channel, the destination country and the operational viability of each transaction.
Payments in Colombia
For national orders, Orfebrería Rodríguez may enable one or more of the following payment options, depending on the case:

Cash

We accept cash payments for purchases or payments made in person, when this modality has been previously agreed upon with Orfebrería Rodríguez.

Bank transfer to Bancolombia

The client may make payments by bank transfer to authorized Bancolombia accounts informed by Orfebrería Rodríguez.

Bank transfer to Davivienda

The client may make payments by bank transfer to the authorized Davivienda accounts informed by Orfebrería Rodríguez.

Wompi

When this means is enabled for purchase, the customer can make their payment by credit card through Wompi, following the instructions indicated by Orfebrería Rodríguez.

Bold

When this option is available for the order, the customer can make payment by credit card through Bold, according to the instructions shared by Orfebrería Rodríguez.
International payments
For international orders, Orfebrería Rodríguez may enable one or more of the following payment options, depending on the case:

Interbank transfers

International payments may also be accepted through interbank transfers to accounts authorized by Orfebrería Rodríguez, provided that this modality has been previously approved for the purchase.

PayPal

International customers can make their payments through PayPal according to the instructions sent by Orfebrería Rodríguez when confirming the order.

Payoneer

International clients will be able to make their payments through Payoneer, in accordance with the procedure reported by Orfebrería Rodríguez for each operation.
30% Advance to manufacture.
70% Remaining
before delivery.
Banking and exchange costs assumed by the client.
Send your proof of payment.
Terms of payment
For products made to order, personalized or that require entry into production, a minimum advance of 30% of the total value of the order is required.

The remaining 70% must be paid in full before delivery, withdrawal or dispatch of the product.
No product will be sent, delivered or made available to the customer while there is an outstanding balance.

Costs derived from transfers interbank payments, currency conversions, bank commissions, financial costs or transactional charges charged by third parties will be assumed by the client, unless expressly agreed otherwise.
Payment validation
When the payment method used requires it, or when Orfebrería Rodríguez requests it, the client must send proof of payment or credit made.

The order will only be considered formally confirmed when:

• The payment has been effectively received or validated,
• The client has sent the corresponding support when applicable,
• And the necessary data for billing and order management have been correctly provided.
Payment process
The general payment process works like this:

1. The client selects or agrees with Orfebrería Rodríguez on the payment method available for their order.
2. Make the corresponding credit or payment.
3. Send your proof of payment when necessary.
4. Orfebrería Rodríguez validates the transaction.
5. Once payment is validated, the order is confirmed, production is entered or dispatch is authorized, as appropriate.
Transaction security
Orfebrería Rodríguez seeks to work with recognized and reliable payment methods to provide greater security in its clients' transactions. In any case, the specific conditions of each payment will also depend on the platform or financial entity used by the client.

Before making a payment, the client must verify that the link, account, means or payment instruction has been sent or authorized directly by Orfebrería Rodríguez.
Customer support
If you need help paying for your order or have questions about the most convenient means for your purchase, you can contact us through our official channels:

Email: contacto@orfebreriarodriguez.com
WhatsApp: +57 300 612 2948

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